Presidents Message

Irwin Siegel Agency, Inc. (ISA) understands the numerous challenges facing providers today, including workforce issues, funding shortages, Medicaid audits, succession planning, quality assurance in service delivery, and system capacity, to name a few. We understand these issues because we are actively involved in seeking solutions through collaboration with providers, universities, governmental entities, and other stakeholders. For example, ISA has been instrumental in creating awareness for the need to enhance the profession of the direct support worker, realizing that the quality of the outcome is equal to the quality of the workforce. As early as 1990, ISA was working with AAMR (AAIPD) to bring recognition and awareness to direct support. Today, we continue to be involved with Direct Support Professionals (DSP) by our involvement with the NADSP and our ISA recognition award.

In other areas of field support, we have developed resources to assist providers in supporting an individual’s choice and right to risk through tools like our Individual Risk Management Plan (IRMP). The development of our risk management resources is the result of understanding your needs and our committing ourselves to “supporting those who support others” and the field of disabilities.

ISA has been developing and customizing comprehensive insurance coverage and risk management solutions for the field for over 30 years. As we continue to grow together, we will be there with you as you continue your journey on the road to community in pursuit of your mission to enhance the quality of life for those you support.

Howard Siegel
President, COO